Our program administrators and industry experts are by your side from the moment you say, go. First webbased dispatch software certified platinum with proqa. Mpds card sets shall only be used when the proqa software is not available due to cad, network or other technical problems. Rapiddeploy, a leader in cloudbased computeraided dispatch cad technology, has been awarded titanium certification by priority dispatch, the highest level of integration between a. Cardiac or respiratory arrestdeath rule prior to the actual proqa software release, and addresses the. Mpds card sets shall only be used when the proqa software.
Pensacola, fl cts america, a premier provider of public safety software announced it was awarded priority dispatch. Emergency medical dispatch 1 general description the department utilizes the medical priority dispatch system in handling. If you choose to install to a custom path and also have the software in the default location \priority dispatch\proqa\medical, fire, or police you will want to copy the original folder, it does not need to. As determinant codes are updated or reconfigured, this information is. Proqa dispatch software integrates the power of the national academy protocols with todays critical computer.
Reach us at 18003639127 usacanada, 180639127 international, your contacts direct number, or our website contact form. Our friendly and knowledgeable software support staff can be reached by email. This iaed statement is an issuance of a protocol 9. Proqa dispatch software integrates the power of the international academies of emergency dispatch s protocols with todays critical computer technologies.
The program version is the main engine that is proqa without any languages installed the language version is the modular. At the core of proqa is the medical priority dispatch system mpds. When starting proqa, the window comes up then flashes away. Pdc is the licensed distributor of the worlds leading emergency dispatch technology. The interface integrates proqa data into the dispatch. Advancedispatch by medapoint is the first and only webbased dispatch system to achieve platinum certification and integration with priority dispatchs proqa paramount product. Jul 29, 2019 glassdoor has 23 priority dispatch, inc. Click start, then search or find and then files or folders. The premier conference for medical, fire, and police dispatching and secondary nurse triage. The interfaces will automatically populate the appropriate proqa fields with information determined in the system. It helps emergency dispatchers move smoothly through case entry and key questioning.
Mar 09, 2009 winston salem, nc prweb march 9, 2009 interact public safety, a leading provider of safety and security software used by private sector businesses as well as government agencies announces that the interactcad computer aided dispatch system has received proqa certification for all classifications from priority dispatch corporation. If the proqa software will not be available for an extended period of time, the supervisor shall. No agency has lost a lawsuit while using the proqa protocol, notes priority dispatch. What is the difference between the program version and the language version. All rights not specifically granted or licensed in writing by. View alicia hawkins profile on linkedin, the worlds largest professional community. Priority software priority business management software. Austin, texas prweb june 06, 2016 eso solutions, inc. Rapiddeploy becomes first computeraided dispatch cad.
Alicia hawkins proqaaqua software instructor priority. Emails received outside these hours will be responded to on the next business day. The proqa software is able to run multiple languages. Priority dispatch aqua evolution streamline qa workflow in priority dispatch aqua evolution with integrated call playback. Proqa software gives your emergency dispatchers a standardized, proven set of procedures to organize the chaos of. Proqa police demo from priority dispatch policeone. Priority delivers dedicated, focused erp solutions for commercial and manufacturing customers across a wide range of industries with superior professionalism. Watch proqa police demo from priority dispatch and other cad videos on policeone. He has been a fire and ems dispatcher for 18 years and works at union county.
Priority dispatch corporation introduces proqa paramount software. Priority software provide integrated enterprise resource planning software erp software, business software solutions and advanced company management software. Eso awarded platinum certification for integration. The medical priority dispatch system mpds, sometimes referred to as the advanced medical priority dispatch system ampds is a unified system used to dispatch appropriate aid to medical emergencies including systematized caller interrogation and prearrival instructions. The companys flagship productthe calltaking software proqais currently used by more than 1,600 agencies worldwide, and emergency dispatchers employ priority dispatch system pds to process approximately 70 million emergency calls annually. Eso awarded platinum certification for integration with. Proqa software has automated quality assurance features and greatly simplifies the dispatching process. Apr 25, 2018 rapiddeploy, a leader in cloudbased computeraided dispatch cad technology, has been awarded titanium certification by priority dispatch, the highest level of integration between a cad and priority dispatchs proqa paramount dispatch software. If you have ever wondered what occurs when someone calls 911, this video will give you an overview what to expect when you have to call 911 for an emergency. Welcome to your support community priority dispatch corp.
Art braunschweiger is a software instructor and iaedcertified edq instructor for priority dispatch corp. The system is often used in the form of a software system called proqa, which is also produced by priority dispatch corp. Learn about how proqa paramount uses iaed protocols and other cool features to help call takers improve situational awareness for cops. Rapiddeploy is the first cad system to achieve this level of integration. Priority dispatch corporation introduces proqa paramount. Pdc to help facilitate sms text messaging from proqa paramount software.
Eso awarded platinum certification for integration with priority dispatchs proqa paramount software. Pdc develops and delivers the pds through proqa paramount. She argues the value in both the software and the rigid script is in eliminating liability for the department. With proqa, every emergency dispatcher, regardless of experience level, can.
Interact public safety, a leading provider of safety and security software used by private sector businesses as well as government agencies announces that the interactcad computer aided. Installation of pro qa dispatch software upgrade to version in the center for centers using pro qa software. Proqa, along with its companion software package aqua advanced quality assurance, provides a superb quality assurance platform designed specifically for the needs of medical directors, quality. One set of cards shall be kept at the supervisors console at all times. The proqa interface allows agency personnel to transfer important law, fire, and medical call data between spillmans computeraided dispatch solutions and proqa. Certification in all three disciplines ensures that spillmans cad and proqa work together seamlessly. First webbased dispatch software certified platinum with proqa 7. Each of these languages are available as separate modules that are added to proqa in order to get proqa to function fully. The medical priority dispatch system mpds, sometimes referred to as the advanced medical priority dispatch system ampds is a unified system used to dispatch appropriate aid to medical. Software download ftp and software update requests will only be available to community members.
Proqa dispatch software integrates the power of the international academies of emergency dispatchs protocols with. Priority dispatch proqa emergency calltaking software. For emergencies, software support is available 247 by phone. The spillmanproqa interface was funded in the original cad agreement with spillman. To help psaps prepare to receive text messages, iaed has teamed up with priority dispatch corp. Pdc offers the protocols in both software proqa and. Minneapolis 911 dispatchers complain of delays caused by. It has a customizable format that seamlessly integrates. Minneapolis to drop proqa wants 911 workers to talk. Platinum certification and integration with priority dispatchs proqa paramount product. Nov 12, 2014 if you have ever wondered what occurs when someone calls 911, this video will give you an overview what to expect when you have to call 911 for an emergency. Paramount delivers new major features while retaining its familiar interface and usability.
Priority dispatch offers a handson training course for proqa software, for both communication managers and emergency dispatchers. The proqa emd software will interface bidirectionally with the cad software. Released this year, proqa paramount is more than the next step up the mountain in a long line of priority dispatch corporation pdc software used in more than 1,500 control rooms worldwide. The iaeds cbrn fast track committee of the council of standards first issued dispatchrelevant information followed. Proqa, along with its companion software package aqua advanced quality assurance, provides a superb quality assurance platform designed specifically for the needs of medical directors, quality improvement coordinators, and dispatch supervisors. For help updating your software, please contact software support at 8667773911 or email software. The following will walk you through resetting the cewin. The language version is the modular component that can change based on what language you want to install for use with proqa. All of the buttons that are at the top of proqa are located in the toolbar see figure 1. First webbased dispatch software certified platinum with. As determinant codes are updated or reconfigured, this information is immediately passed on to dispatchers through the spillman dispatch system. When you purchase proqa you will be given the most appropriate language version for your program version. Eso dispatch has earned priority dispatch corps platinum level of certification after completing the integration process with proqa paramount software. The iaeds cbrn fast track committee of the council of standards first issued dispatchrelevant information followed by an ebolabased modification of the sri tool in proqa on 8814.
Centers have also been sent an electronic version of the guide. Proqaaqua software instructor at priority dispatch. Proqa dispatch software integrates the power of the national academy protocols with todays critical computer technologies. International academies of emergency dispatch eids. Proqa software brochure priority dispatch corporation. Interact public safetys computer aided dispatch system. We will be there each step of the way, so consider us a part of your communication center team.
Thanks for being a valued priority dispatch customer and partnering with us to continually improve emergency dispatch around the globe. If not already a community member contact support to get enrolled coming soon. Proqa is based on the medical priority dispatch system mpds and provides a standardized format for carrying out the practice of priority dispatching. Determinant codes the journal of emergency dispatch. Request access to the priority dispatch software download site. The companys flagship productthe calltaking software proqais. About priority dispatch priority dispatch is the worlds leading provider of emergency dispatch calltaking software for police, fire and medical. Find out why a protocolbased emergency call taking process makes dispatching faster and more accurate.